Shipping policy

SHIPPING POLICY

Last updated: August 26, 2026

Thank you for shopping with Forge Face Wrks. This Shipping Policy explains how orders are processed, shipped, and delivered.

ORDER PROCESSING

We aim to process and ship orders as quickly as possible.

Most orders are prepared for shipment within 1 business day after payment is successfully confirmed.

Orders placed on weekends, holidays, during product launches, or during periods of unusually high order volume may require additional processing time.

Any reference on our website to “ships next day” refers to our processing goal and does not guarantee next-day delivery.

U.S. SHIPPING ONLY

Forge Face Wrks currently ships within the United States only.

We do not currently offer international shipping.

Available shipping methods and applicable shipping charges will be displayed at checkout before you complete your purchase.

FREE U.S. SHIPPING

We offer free U.S. shipping on qualifying orders of $55 or more.

Orders below $55 will be charged the applicable shipping rate displayed at checkout.

Free-shipping eligibility is based on the qualifying merchandise subtotal after applicable discounts and before taxes or other charges, unless otherwise stated at checkout.

Shipping rates, methods, promotions, and free-shipping thresholds may change from time to time. The shipping terms displayed at checkout when an order is placed will apply to that order.

DELIVERY TIMES

Any delivery dates or timeframes displayed on our website, at checkout, in tracking information, or in order communications are estimates unless expressly identified as guaranteed.

Delivery time begins after an order has been processed and transferred to the shipping carrier.

Delivery may be affected by carrier delays, weather, holidays, service interruptions, incorrect shipping information, or other circumstances outside our reasonable control.

ORDER TRACKING

When tracking is available, tracking information will be provided after your order ships.

Please allow time for the carrier’s tracking system to update after receiving your shipping confirmation.

SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your name, street address, apartment or unit number, city, state, and ZIP code before completing checkout.

If you discover an error after placing your order, contact us as soon as possible. We cannot guarantee that shipping information can be changed after an order has entered processing or shipped.

If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply before the order can be reshipped.

DELAYED OR LOST PACKAGES

If your shipment appears delayed, please check your tracking information for the latest carrier updates.

If you believe your package has been lost in transit, contact us with your order number so we can review the available tracking and shipping information.

We may ask you to cooperate with a carrier investigation or provide additional information reasonably necessary to investigate the shipment.

Nothing in this policy limits any rights or remedies that cannot legally be limited under applicable consumer-protection law.

PACKAGES MARKED DELIVERED

If tracking shows that your package was delivered but you cannot locate it, please check your mailbox, property, mailroom, front desk, household members, neighbors, or other locations where the carrier may have left the package.

You should also contact the shipping carrier regarding the delivery.

If the package still cannot be located, contact us with your order number so we can review the available information and assist where reasonably possible.

DAMAGED, DEFECTIVE, OR INCORRECT ORDERS

Please inspect your order promptly after delivery.

If your order arrives damaged, defective, or contains an incorrect item, contact us as soon as reasonably possible with your order number and clear photographs of the product and packaging.

We will review the issue and determine the appropriate resolution in accordance with applicable law and our Return & Refund Policy.

RETURNS, REFUNDS & SHIPPING FEES

All purchases are subject to our Return & Refund Policy.

Except where required by applicable law or otherwise expressly stated in our Return & Refund Policy, all sales are final and we do not accept voluntary returns, refunds, or exchanges.

Original shipping charges and other shipping-related fees are non-refundable except where otherwise required by applicable law.

For questions regarding shipping or an existing order, contact:

Forge Face Wrks

Email: forgefacewrkscontact@gmail.com

Please include your order number when contacting us about an existing order.