Terms of service

OVERVIEW

This website is operated by Forge Face Wrks. Throughout the site, the terms “we,” “us,” and “our” refer to Forge Face Wrks.

Forge Face Wrks offers this website, including all information, tools, products, and services available through this site (collectively, the “Services”), to you conditioned upon your acceptance of these Terms of Service and all policies referenced herein.

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

By visiting our website, purchasing from us, or otherwise using the Services, you agree to be bound by these Terms of Service and our applicable policies, including our Privacy Policy and Return & Refund Policy.

If you do not agree to these Terms, you should not access or use the Services.

SECTION 1 — ELIGIBILITY AND ACCOUNT INFORMATION

By using the Services, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have obtained any consent required by applicable law.

You agree to provide current, complete, and accurate information when placing an order or creating an account.

You are responsible for maintaining the confidentiality and security of your account credentials and for activity conducted through your account.

SECTION 2 — PRODUCTS AND COSMETIC INFORMATION

We make reasonable efforts to accurately display and describe our products. However, colors, shades, textures, packaging, dimensions, and appearance may vary slightly from photographs or digital representations due to lighting, manufacturing variations, device displays, and other factors.

Product descriptions, formulations, packaging, pricing, availability, and other product information may be changed when permitted by law.

Unless expressly stated otherwise, Forge Face Wrks products are cosmetic products intended for external cosmetic use.

Individual experiences and cosmetic results vary. We do not guarantee any particular cosmetic result, appearance, or outcome from use of our products.

Customers are responsible for reviewing product instructions, warnings, and ingredient information before use. If you know or suspect that you are sensitive or allergic to an ingredient, do not use the applicable product.

Discontinue use if irritation or an adverse reaction occurs and seek appropriate medical attention when necessary.

Nothing on our website is intended to constitute medical advice, diagnosis, or treatment.

Nothing in this section excludes warranties, protections, or remedies that cannot legally be excluded under applicable law.

SECTION 3 — ORDERS

Submitting an order constitutes an offer to purchase products from Forge Face Wrks.

We reserve the right, where permitted by law, to refuse, limit, or cancel an order, including orders that we reasonably believe involve fraud, unauthorized payment, resale, pricing errors, inventory errors, or misuse of our Services.

Payment must be successfully authorized before an order can be processed.

Please carefully review your products, quantities, shipping address, and other information before submitting an order. Because fulfillment may begin shortly after an order is placed, we cannot guarantee that an order can be modified or cancelled after submission.

All purchases are subject to our Return & Refund Policy.

SECTION 4 — ALL SALES FINAL

Except where otherwise required by applicable law or expressly stated in our Return & Refund Policy, all sales are final.

We do not offer voluntary returns, refunds, or exchanges for change of mind, personal preference, dissatisfaction with cosmetic results, color or shade preference, texture, appearance, or other subjective reasons.

Opened, unsealed, tested, applied, or used cosmetic and personal-care products are not eligible for voluntary return or exchange.

Nothing in these Terms limits any consumer right or remedy that cannot legally be waived or excluded.

SECTION 5 — PRICES, PAYMENTS AND BILLING

Prices, promotions, discounts, and product availability may change without notice when permitted by applicable law.

The amount charged will be displayed during checkout and in your order confirmation.

Unless otherwise stated, prices may exclude applicable taxes, shipping charges, customs duties, import taxes, brokerage fees, and similar charges.

You represent that the payment information you provide is accurate and that you are authorized to use the payment method submitted.

You agree to pay all charges associated with your order, including applicable shipping charges and taxes.

SECTION 6 — SHIPPING AND DELIVERY

Orders are subject to our Shipping Policy.

Any shipping or delivery timeframe displayed on our website is an estimate unless expressly identified as guaranteed.

Carrier delays, customs processing, weather, service disruptions, incorrect addresses, and other circumstances outside our reasonable control may affect delivery times.

Customers are responsible for providing complete and accurate shipping information.

If an order is returned because of an incorrect or incomplete address supplied by the customer, additional shipping charges may apply before the order is reshipped.

Nothing in this section limits rights or remedies relating to shipping, delivery, or undelivered merchandise that cannot legally be limited under applicable law.

SECTION 7 — DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS

Customers should inspect their orders promptly after delivery.

If you receive an incorrect product or believe a product arrived damaged or defective, contact us promptly with your order number and information reasonably necessary to evaluate the issue, which may include photographs of the product and packaging.

We will review qualifying claims and provide any remedy required under applicable law or otherwise offered under our Return & Refund Policy.

We reserve the right to investigate suspected fraudulent or abusive claims.

SECTION 8 — INTELLECTUAL PROPERTY

The Services and their content, including our branding, names, logos, graphics, photographs, videos, product descriptions, designs, text, and other original materials, are owned by or licensed to Forge Face Wrks and are protected by applicable intellectual-property laws.

You may use the Services for personal, non-commercial purposes.

Unless authorized by us or permitted by applicable law, you may not reproduce, copy, distribute, modify, republish, sell, exploit, or create derivative works from our protected content.

Nothing in these Terms grants you ownership of or a license to our trademarks, copyrights, branding, or other intellectual property except as expressly provided.

Third-party trademarks remain the property of their respective owners.

SECTION 9 — THIRD-PARTY SERVICES AND LINKS

Our Services may include functionality, applications, payment services, links, or other resources provided by third parties.

We do not control third-party websites or services and are not responsible for their independent content, practices, availability, or policies.

Your use of third-party services may be subject to separate terms and privacy policies.

SECTION 10 — SHOPIFY

Our online store is powered by Shopify.

Purchases from our store are transactions between you and Forge Face Wrks. Shopify provides technology and services that enable us to operate the store but is not the seller of Forge Face Wrks products.

Your use of certain Shopify functionality may also involve processing of information by Shopify in accordance with applicable Shopify policies.

SECTION 11 — PRIVACY

Our collection and use of personal information are governed by our Privacy Policy.

Because our store is hosted through Shopify and may use other service providers, information may be processed by Shopify and other providers as necessary to operate our store, process transactions, provide customer service, prevent fraud, and perform other legitimate business functions, subject to applicable law and our Privacy Policy.

SECTION 12 — REVIEWS, FEEDBACK AND USER CONTENT

If you voluntarily submit reviews, photographs, feedback, suggestions, comments, or other content to us, you represent that you have the necessary rights to provide that content.

To the extent permitted by law, you grant Forge Face Wrks a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and distribute submitted content for purposes related to operating, marketing, and improving our business and Services.

You may not submit unlawful, defamatory, infringing, fraudulent, misleading, obscene, malicious, or otherwise prohibited content.

We reserve the right to moderate or remove user content where permitted by law.

SECTION 13 — ERRORS AND INACCURACIES

Our website may occasionally contain typographical errors, inaccuracies, or omissions involving product descriptions, pricing, promotions, availability, shipping charges, or other information.

Where permitted by applicable law, we reserve the right to correct errors and update information.

If an error materially affects an order that has already been submitted, we will handle the situation in accordance with applicable law.

SECTION 14 — PROHIBITED USES

You may not use the Services:

For unlawful or fraudulent purposes;
To violate applicable laws or regulations;
To infringe our intellectual property or the rights of another person;
To transmit malicious software or harmful code;
To obtain unauthorized access to our systems;
To interfere with the security or operation of the Services;
To collect personal information unlawfully;
To impersonate another person or entity;
To engage in fraudulent transactions, claims, or abusive conduct; or
To use our content commercially without authorization.

We may restrict or terminate access to the Services where reasonably necessary to address prohibited conduct and where permitted by law.

SECTION 15 — DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

WE DO NOT GUARANTEE THAT THE SERVICES WILL ALWAYS BE UNINTERRUPTED, ERROR-FREE, SECURE, OR AVAILABLE.

WE DO NOT GUARANTEE SPECIFIC COSMETIC RESULTS FROM OUR PRODUCTS. RESULTS, APPEARANCE, COMPATIBILITY, AND INDIVIDUAL EXPERIENCES MAY VARY.

ANY WARRANTIES OR CONSUMER RIGHTS THAT CANNOT LEGALLY BE DISCLAIMED REMAIN UNAFFECTED.

SECTION 16 — LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FORGE FACE WRKS AND ITS OWNERS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES OR PRODUCTS.

THE FOREGOING LIMITATIONS APPLY ONLY TO THE EXTENT PERMITTED BY LAW.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED, OR ANY NON-WAIVABLE RIGHTS OR REMEDIES AVAILABLE TO A CONSUMER.

SECTION 17 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Forge Face Wrks and its affiliates, officers, employees, agents, contractors, and service providers from third-party claims, liabilities, damages, and reasonable costs arising from your unlawful use of the Services, violation of these Terms, or infringement of another person’s rights.

SECTION 18 — FRAUD AND CHARGEBACKS

We reserve the right to investigate suspected fraudulent transactions, fraudulent claims, payment abuse, or misuse of our Services.

We may provide relevant transaction records, order information, communications, tracking information, and other appropriate evidence to payment processors, financial institutions, carriers, or other relevant parties when responding to a payment dispute or investigating suspected fraud, as permitted by applicable law.

Nothing in these Terms restricts any lawful right you may have to dispute a transaction or exercise protections provided by applicable law.

SECTION 19 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed as necessary, and the remaining provisions will remain in effect.

SECTION 20 — WAIVER AND ENTIRE AGREEMENT

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision later.

These Terms, together with the policies incorporated into them, constitute the agreement governing your use of the Services to the extent permitted by applicable law.

SECTION 21 — GOVERNING LAW

These Terms and your use of the Services will be governed by the laws applicable to Forge Face Wrks and the jurisdiction in which Forge Face Wrks is established, without limiting any mandatory consumer protections or rights that may apply to you under applicable law.

SECTION 22 — CHANGES TO THESE TERMS

We may update these Terms from time to time.

The current version will be posted on our website. Where required by applicable law, we will provide appropriate notice of material changes.

Your continued use of the Services following an effective update constitutes acceptance of the updated Terms to the extent permitted by law.

SECTION 23 — CONTACT INFORMATION

Questions regarding these Terms, an order, or our Services may be directed to:

Forge Face Wrks
Email: ttwc1@icloud.com
Business mailing address: [INSERT BUSINESS MAILING ADDRESS]

Please include your order number when contacting us regarding an existing order.

Last updated: August 26, 2026